Vida Glow US

<span style="color: rgb(26, 26, 26); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.To report a damaged item, contact hello@vidaglow.com

Information for if your product is received damaged.

What if my product is damaged?

Returns and Exchange

Natural Marine Collagen 101

Collagen Liquid Advance 101

Anti-G-Ox 101

Radiance+ 101

Hairology 101

Clear 101

Pro Collagen+

Products

Signing up for a subscription

Managing your subscription

Shipping information

Delivery Information and Issues

Subscriptions & ordering

Returns Policy

Can I return my product if I change my mind?

I received the wrong item

I want to return a product I purchased from one of your retailers.

What is Vida Glow's Loyalty Program?

How do I join the Vida Glow Loyalty Program?

How do I redeem my loyalty points?

Can I redeem loyalty points on subscription orders?

I signed up for Birthday points but haven't received them, why?

Where have my points gone?

Rewards

Sustainability and responsibility

Sourcing

Sustainability and sourcing

What if my product is damaged?Updated 10 months ago